IT Support Service Company Singapore

Outsourcing IT Support Managed Services Company and IT Solutions in Singapore

Win-Pro is a leading outsourcing IT support, IT consulting, and IT solution service provider company in Singapore.

We have over 28 years of experience delivering the highest standards of IT services to organizations in three major cities (Singapore, and Johor Bahru and Kuala Lumpur in Malaysia), with a fourth (in Batam, Indonesia) under consideration. We serve IT Support for Small Medium Business in Singapore, inclusive of Multi National Corporation as well. 

Our IT consulting arm in Singapore translates business strategy into viable technology IT solutions. We can deploy, manage, and support your IT infrastructure, whether on your premises or on the Cloud.

We provide IT Helpdesk Services, Enterprise System-Integration (SI) Solution like UTM FirewallCloud Server Hosting and DNS, Web, Mail, FTP Hosting Services. 

Win-Pro is a fast growing IT Managed Services Provider (MSP) that can proactively manage, monitor and maintain IT infrastructure. Our IT Maintenance Services Singapore includes performing weekly, monthly, quarterly and yearly system maintenance checklist for high availability and early detection. Operational downtime is highly disruptive to any business workflow. Therefore, IT Maintenance Services Singapore are crucial and important part of any business to perform in their optimum state.   

Finally, we are an IT Hardware and Software Vendor. We deliver, deploy and maintain IT Products & Services like Microsoft Office 365, Microsoft Azure, Kaspersky, Fortinet, Qnap, Synology, ShadowProtect, APC UPS, Datto, HPE, Ubiquiti, 3CX, Lenovo, Palo Alto, Teamviewer etc

We are always looking for motivated IT Support Engineers who are passionately to be a part of our mission to be the Top IT Support Company in the World. Currently, we have openings for IT Support jobs with attractive salary in Singapore. 


Partnering with leading brands in Singapore

Kaspersky Silver Partner

Logitech Authorized Reseller

Microsoft Silver Partner in Small and MidMarket Cloud Solutions

Qnap Authorized System Integrator and Reseller

Datto Authorized Partner

Cisco Registered Partner

Adobe Registered Partner

Poly Registered Partner

Intel Technology Provider Gold 2020

Teamviewer Certified Partner

Jabra Authorized Partner


We provide proactive tech-support services using custom-made tools to maintain your IT Infrastructure in a safe, secure, and productive manner, freeing you to focus on your core business functions, eg sales.


What is IT Support Services?

It covers day-to-day IT departmental operations like IT helpdesk, IT deployment, IT Infrastructure design, IT consultancy and IT audit checks. It also provide procurement of IT products and services.


What is a IT System Integrator (SI)?

System Integrator (SI) offers third-party software and hardware solutions at a markup, along with some combination of procurement consulting, configuration, and customization services.

SIs charge flat-rate fees per license and billable hours, but their engagement is finite, reactive, and limited. This approach charges in term of hours spent; therefore, in some ways, it actually rewards inefficiency and ineffectiveness. It does not incentivize the SI to improve its process, work flow, and engineers’ competencies.

What is a IT Managed Service Provider (MSP)?

IT Managed Service Provider (MSP) is a company that plans, builds, deploys, operates, manages, and maintains your business IT Infrastructure for a finite period (3/6/12 months) in exchange for a fixed, recurring fee (like a retainer).

IT MSPs typically offer a range of services such as network maintenance, network security, hardware repair, help-desk services, web hosting, web design, email hosting, and administration, and anything else that requires a day-to-day administrator to keep running. They also purchase IT hardware, software, and IT solution from a 3rd-party vendor, a cost which is bundled with their services and passed on to the customer.


IT System Integrator 

IT Managed Service Provider

Mode of Operation

Reactive Proactive


Ad-Hoc, Pay per Use Continuous and Structured

Job Focus

Problem Resolution Problem Prevention

Risk Assessment

High Low

Overall Impact due to failure

High Low

Business Relationship

External Vendor Close Partner

Speed of Problem Resolution

Slow Fast


Fixed Billable Hours Fixed Monthly Fees


Reward for Inefficiency
and Ineffectiveness
Reward for Efficiency
and Effectiveness

Business Objectives

Monetary Reliability and Stability

This year 2021, we celebrate our 28th year in the IT Support Services Business in Singapore.

Over the years, we have developed well-documented standard operating procedures (SOPs), IT best practices, training programs, process checklists, and strict security controls. The major outcome of these processes and documentation is that we have been able to scale our digital transformation plans to move from being a reactive System Integrator to becoming a proactive Managed Services Provider.

Our IT Products and IT Support Services

Outsourced IT Support Services

Our Outsourced IT Support Services can helps to overcome IT challenges faster and better. Served by Skilled and Experienced Engineers. All service requests and telephone calls are logged.

We provide both onsite field services and remote services.

Microsoft Office 365

Bring Teams and Group closer by better communication and collaborative work. Provides the tools for teams to be more efficient and effective in the service delivery.

Ubiquiti Wireless Networks

Reliable Wireless Equipment with Enterprise Quality at Consumer Price

Fortinet Fortigate - UTM Firewall

All In One Box for Unified Threat Management (UTM) Network Security for Business. Tops in Gartner Report for the past few years.

Qnap – Full Featured NAS

Enterprise NAS Storage for Business

Server Rack Cabinet

Server Rack Cabinet can store, organize and manage your Network Equipment.

Buy IT Products

Purchase IT products with competent support at affordable prices

APC Uninterruptible Power Supply (UPS)

Provide reliable power supply to your system. It increases system stability and reliability.

Datto – Business Continuity and Disaster Recovery

Datto protects business data and provides secure connectivity for tens of thousands of the world’s fastest growing companies. Datto’s Total Data Protection solutions deliver uninterrupted access to business data on site, in transit and in the cloud.

Palo Alto – Enterprise Firewall

Award Winning and Highly Secured Enterprise Perimeter Firewall

Shadow Protect

Fast Sector Level Backup. Suitable for Swift Disaster Recovery. Minimize Downtime.

System Integration

Deploy and Manage IT Infrastructure Effectively.

3CX – Unified Communication

3CX offers a complete Unified Communications solution out of the box. As an open standards software PBX, installation and management of your phone system has never been easier

Microsoft Azure Cloud

Cloud Services Made Simple and Better.

IT Professional Services

High Competency Engineer providing Great Services at affordable prices.

Business Process Outsourcing

As businesses seek to lower costs, compete, expand their global reach and focus on their core concerns, they have turned to outsourcing their noncore business processes.

Win-Pro Consultancy Pte Ltd

Locate Us

38 Jalan Pemimpin
#07-04  M38
Singapore 577178

Find us on Google Maps 

Contact Us

Phone  +65 6717 8729

Fax  +65 6717 5629

+65 6100 8324 (TECH)
+65 6100 2100 (SALES)

Operating Hours

Mon – Fri       9am to 6pm
Sat/Sun/Public Holiday Closed

Visit our Win-Pro Online Shop for digital purchases!

Don’t fret if you require assistance in Malaysia!

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