Since 1993, Win-Pro Consultancy is an Outsourced IT Support Services Company in Singapore and Malaysia.
We provide IT Help Desk, IT Security, Cloud Server Hosting and DNS,Web,Mail,FTP Hosting Services.
Win-Pro can provide support services for machines that are running operating system like Microsoft Windows, Apple Mac OS X and Linux.
We specialized in selling IT Products like Microsoft Office 365, Microsoft Azure, Kaspersky, Fortinet, Qnap, Synology, ShadowProtect, APC UPS, Datto, HPE, Ubiquiti, 3CX, Lenovo, Palo Alto
IT Outsourced Support Services Company in Singapore & Malaysia
Outsourced IT Support Services Company in Singapore & Malaysia
We provide Simplified and Proactive IT Support using a custom tailored made strategies to maintain your IT Infrastructure in a safe, healthy and productive manner.
Proactive IT Support is defined as the capability to locate and identify a problem before they surface as an issue. For example, we track and monitor the hard-disk health
of Server and Network Attached Storage (NAS) Qnap / Synology.
As a result, you can focus on your core business and drive the sales revenue to higher profitability.
Currently, Win-Pro operates in 2 countries and 3 cities. We are expanding to include more countries and cities soon.
This year 2018, we celebrate our 25th year of IT Business.
Over the recent years, we developed well documented Standard Operating Procedures, IT Best Practices, Process Checklist and Strict Controls.
Therefore, we are able to scale and crafted our transformation our business from Reactive System Integrator to Proactive Managed Services Provider.
IT Support Frequently Asked Questions (FAQs)
- What is Outsourced IT?
- Potential Risks in Outsourcing IT Support Services?
- Reasons or Benefits in Outsourcing IT Support Services?
- Problems faced in Outsourcing IT Support Services?
- What is the role of IT Support?
- What is the Basic Skills for IT Support?
- Define SLA. What should be in SLA?
- How to outsource IT Support Services effectively?
- Common Mistakes in Outsourcing IT Support Services
- Early Indicators or Signs of Bad Outsourcing IT Support Services
- What are the consideration in selecting a suitable outsourced IT Support Services Company? How to compare vendor?
Our IT Products and Services
Outsourced IT Support Services
Our Outsourced IT Support Services can helps to overcome IT challenges faster and better. Served by Skilled and Experienced Engineers. All service requests and telephone calls are logged.
We provide both onsite field services and remote services.
Kaspersky Endpoint Security
World Class Security Endpoint for Enterprise Business Users
Buy IT Products
Purchase IT products with competent support at affordable prices
APC Uninterruptible Power Supply (UPS)
Provide reliable power supply to your system. It increases system stability and reliability.
Datto – Business Continuity and Disaster Recovery
Datto protects business data and provides secure connectivity for tens of thousands of the world’s fastest growing companies. Datto’s Total Data Protection solutions deliver uninterrupted access to business data on site, in transit and in the cloud.
Microsoft Office 365
Bring Teams and Group closer by better communication and collaborative work. Provides the tools for teams to be more efficient and effective in the service delivery.
Ubiquiti Wireless Networks
Reliable Wireless Equipment with Enterprise Quality at Consumer Price
Shadow Protect
Fast Sector Level Backup and Swift Recovery
System Integration
Manage IT Infrastructure Effectively
3CX – Unified Communication
3CX offers a complete Unified Communications solution out of the box. As an open standards software PBX, installation and management of your phone system has never been easier
Qnap – Full Featured NAS
Enterprise NAS Storage for Business
Fortinet Fortigate - UTM Firewall
All In One Box for Unified Threat Management (UTM) Network Security for Business. Tops in Gartner Report for the past few years.
Web Hosting
Provide Secured and Well Managed Website Services
Microsoft Azure Cloud
Cloud Services Made Simple and Better.
Synology – Powerful NAS
Powerful NAS for Business
Palo Alto – Enterprise Firewall
Enterprise Perimeter Firewall
IT Professional Services
High Competency Engineer providing Great Services at affordable prices.
Server Rack Cabinet
Server Rack Cabinet can store, organize and house your Network Equipment.
Win-Pro Consultancy Pte Ltd
Address
Blk 1003 #05-17
Inno Centre, Bukit Merah Central
Singapore 159836
Visit our Win-Pro Online Shop for digital purchases!
Don’t fret if you require assistance in Malaysia!
Looking for Win-Pro Remote Desktop software?