IT Support Service Company Singapore

Empowering Businesses with Secure AI-Powered IT Solutions in Singapore

IT Outsourcing, IT Support, and Managed IT Services for Seamless Business Growth

win-pro team outsourced it support services company singapore

Our Background (Who We Are)

Your Trusted IT Partner Since 1993

With over three decades of experience, Win-Pro Consultancy Pte Ltd has been providing IT outsourcing, IT consulting, and IT support managed services to businesses in Singapore. Our mission is to simplify IT, improve efficiency, and drive growth with cutting-edge solutions.

Our Value Proposition (Why Choose Us?)

Why Businesses Trust Us for IT Solutions

Win-Pro is a leading IT Managed Services Provider (MSP) in Singapore, specializing in proactive IT management to keep businesses running smoothly.

1Cybersecurity First – Ensuring your business stays protected.
224/7 IT Support – We are always ready to assist.
3Certified IT Specialists – Experienced professionals with industry certifications.
4Expert IT Outsourcing – Comprehensive IT solutions tailored for businesses.
5Scalable Solutions – From startups to enterprises, we adapt to your needs.
6Heritage Brand – 33 years in the IT Services industry.
7Strong Presence – Singapore, Johor Bahru and Kuala Lumpur.

With regular maintenance and continuous monitoring, we help businesses reduce downtime, improve performance, and stay ahead in the digital world.

33
Years in IT Business
over 9,000
Satisfied Clients Served
3
Cities with Physical Presence
4.9/5
Google Review Rating
18:13
Average Response Time
(During Office Hours)
33:28
Average Resolution Time
(During Office Hours)

Our Services

We provide a range of services, including:

IT Infrastructure & Security

 

🔹 Network monitoring & security solutions


🔹 Compliance & disaster recovery (DRP)

Cloud & Virtualization

 

🔹 Cloud backup & storage


 🔹 VoIP & PBX solutions

System & Software Management

 

🔹 Server administration


🔹 Software & service desk support

Development & Optimization

 

🔹 Website & app development


🔹 Business process automation

Consulting & Training

 

🔹 IT consulting & audits


🔹 Vendor & asset management

Our Partners

Communications

poly registered partner

Poly Registered Partner

logitech authorized reseller

Logitech Authorized Reseller

3cx authorized partner

3CX Authorized Partner

jabra authorized partner

Jabra Authorized Partner

yealink registered reseller

Yealink Registered Reseller

barco authorized partner

Barco Authorized Partner

Connectivity

cisco registered partner

Cisco Registered Partner

hpe authorized partner

HPE Authorized Partner

ubiquiti authorized partner

Ubiquiti Authorized Partner

tp-link authorized partner

TP-Link Authorized Partner

Security

fortinet select partner (integrator)

Fortinet Select Partner (Integrator)

kaspersky msp b2b partner

Kaspersky MSP B2B Partner

palo alto networks authorized partner

Palo Alto Networks Authorized Partner

Productivity Tools

tracker x-change bronze partner

Tracker X-Change Bronze Partner

adobe registered partner

Adobe Registered Partner

foxit authorized reseller

Foxit Authorized Reseller

microsoft 365 authorized partner

Microsoft 365 Authorized Partner

Endpoint

lenovo business partner

Lenovo Business Partner

intel technology provider gold

Intel Technology Provider Gold

hp partner

HP Partner

MSP Solutions

kaseya global partner program

Kaseya Global Partner Program

teamviewer certified partner

TeamViewer Certified Partner

acronis authorized partner

Acronis Authorized Partner

Backup

datto authorized partner

Datto Authorized Partner

shadowprotect authorized partner

ShadowProtect Authorized Partner

avepoint authorized partner

AvePoint Authorized Partner

Storage

qnap authorized system integrator and reseller

QNAP Authorized System Integrator and Reseller

synology authorized reseller

Synology Authorized Reseller

Cloud

microsoft azure authorized partner

Microsoft Azure Authorized Partner

AI

microsoft copilot authorized partner

Microsoft Copilot Authorized Partner

What we can help you?

Our IT Products and IT Services

Microsoft 365

We assist in fostering closer collaboration and communication among teams and groups through the use of Microsoft 365 app like word excel powerpoint onenote includes access and services that enhance efficiency and effectiveness in service delivery. Your teams can securely access Office App like word excel powerpoint documents in cloud based Onedrive storage.

Business Process Outsourcing

As businesses strive to reduce costs, remain competitive, expand their global presence, and concentrate on their core operations, they may choose to non-core business processes outsourcing in order to achieve these goals.

System Integration (SI)

System Integration efficiently design, plan, deploy and manage IT infrastructure systems like wired and wireless internet and intranet network

Outsourced IT Support Services

Our outsourced IT support services are designed to help businesses overcome IT challenges quickly and effectively, utilizing the expertise of skilled and experienced IT support specialists. All service requests and telephone calls are logged for quality control purposes to ensure that we are consistently providing the highest level of service. The common issues faced by users are Operating System and Applications.

In addition to onsite field services, we also offer remote service to ensure that we are able to meet the needs of our clients in the most convenient and efficient manner.

Kaspersky Endpoint Cloud Security

Discover Kaspersky Endpoint Cloud Security, the ultimate cybersecurity solution for businesses. Protect your digital assets with advanced threat detection, real-time monitoring, and seamless integration. Experience unparalleled security and ease of management for your IT infrastructure. Safeguard your data and productivity with Kaspersky – your trusted partner in enterprise security.

Datto DR Disaster Recovery

Datto DR Business Continuity Disaster Recovery (BCDR) offers Disaster Recovery as a Service (DRaaS).  Datto SIRIS protects business data and ensures secure connectivity for thousands of rapidly growing companies worldwide. The total data protection solutions provide high business operational resiliency thru providing uninterrupted access to business data, whether on site, in transit, or in the cloud.

Epson POS Printers

Epson POS Printers are a series of receipt printers that are used for many different applications, such as point-of-sale, retail, and restaurant industries.

Privacy Screen Filter

Privacy Screen Filter will help you to keep out prying eyes looking into your PC/Computer monitor or notebook screen.

Ubiquiti Wireless Networks

Experience the benefits of high-quality enterprise-grade wireless equipment at consumer-friendly prices with Ubiquiti. Our products offer exceptional value and reliability.

Fortinet Fortigate Firewall - Unified Threat Management (UTM) Firewall

Experience the best in business network security with our all-in-one Fortinet Fortigate Firewall Unified Threat Management (UTM) solution. Top-ranked in Gartner Reports for years, our solution is the perfect choice for your business.

3CX – IP PBX VOIP (Voice over IP)

Streamline your unified communications with 3CX’s comprehensive, out-of-the-box VOIP solution. As an open standards 3CX IP Cloud PBX, installation and management of your phone system have never been simpler.

APC Uninterruptible Power Supply (UPS)

Ensure the stability and reliability of your system with APC UPS for your power supply solutions.

Shadow Protect

ShadowProtect efficiently recover from disasters with our fast sector-level server or workstation backup solution, designed to minimize downtime and ensure swift disaster recovery.

Microsoft Azure Cloud

Streamline your workload on the cloud services with Microsoft Azure, offering simple and improved IT solutions.

Qnap – Full Featured NAS

Experience reliable enterprise-grade Qnap NAS storage for your business

Wordpress Web Hosting Services

Obtain peace of mind with our secure and well-managed and secured WordPress web hosting services.

Synology – Powerful NAS

Choose reliability, power, and security for your business with Synology’s NAS solutions.

Server Rack Cabinet

Optimize your network equipment storage, organization, and management with our server rack cabinets, helping to reduce resolution time and maintain a clutter-free environment.

Palo Alto – Enterprise Firewall with Advanced Security

Experience award-winning, highly secure perimeter firewall with advanced security and protection for your enterprise with Palo Alto.

IT Professional Services

Achieve a higher return on investment with our affordable IT support services, provided by highly competent professionals.

Dropbox Business

Dropbox Highly Secured Enterprise Cloud Storage for Collaboration

IT Managed Services

Win-Pro manages your IT systems, devices and users under a fixed monthly plan. Our team monitors your environment, applies updates and responds to incidents, so your staff can focus on running the business. Service levels are agreed in writing from the start.

Vulnerability Assessment and Penetration Testing (VAPT)

Our vulnerability assessment and penetration testing find weaknesses in your networks, applications and systems before attackers do. Each engagement ends with a written report, prioritised findings and remediation steps. Retesting confirms that the fixes work.

Protect Against Ransomware

Our ransomware protection combines endpoint security, email filtering, access controls and tested offline backups. We set up each layer, monitor it and test recovery, so one infected device does not halt your business.

Computer Repair Services

We diagnose and repair desktops, laptops and printers for businesses in Singapore. Hardware faults, software issues and failed upgrades are logged and tracked from the first call to closure. Repaired devices are tested before they return to your team.

Server Room and Data Centre

We plan, install and maintain server rooms and data centre setups, including racks, power, cooling and cabling. Our engineers design the layout around your current systems and future growth. Ongoing maintenance keeps the environment stable and documented.

AI Consulting Services

Our AI consulting helps SMEs identify practical use cases, select suitable tools and set up workflows that staff can use safely. We start with your current processes, then recommend what to adopt and what to leave alone.

Market Recommendations (What Industry Experts Say)

Best in Singapore IT Companies
Best IT Company In Singapore For Technical Support
singapore's finest it outsourcing
best in singapore it companies
listed by sbo

Business Awards

Techbehemoths awards
tech behemoths award 2024 artificial intelligence ai
tech behemoths award 2024 web design
tech behemoths award 2024 wordpress

Win-Pro Consultancy Pte Ltd is the 2025 Award-winning company in Singapore for its Cybersecurity, Web Design and WordPress services

B2025
TECHBEHEMOTHSAWARDS
E
Singapore Website Award (SWA) 2024
Expats Living Readers' Choice Awards 2024 - Best IT Support
The Bizz Hybrid Awards - Business Excellence Certificate - 2024
singapore website award (swa) 2024
expats living readers' choice awards 2024 - best it support
expats living readers' choice awards 2025 - best it support
the bizz hybrid awards - business excellence certificate - 2024
Clutch Awards the Best Performing Singaporean B2B Companies for 2021
Clutch Top Company in Singapore 2022
Clutch Awards the Best Performing Singaporean B2B Companies for 2022
clutch awards the best performing singaporean b2b companies for 2021
outsourcing it support managed services company and it solutions in singapore
clutch top b2b services in singapore 2022
the best it consulting companies in singapore
Expats Living Readers’ Choice Awards 2026 – Best IT Support
expats living readers choice awards 2026
Top 1000 Companies 2025
clutch 1000 2025 badge
clutch award badge
clutch award badge
clutch award badge
clutch award badge
clutch award badge

Featured In Media

Financial Times FT

Financial Times – FT High Growth Companies in Asia-Pacific 2023

This fourth annual FT ranking of 500 of the Asia-Pacific region’s high-growth companies is compiled in partnership with research provider Statista. The list ranks companies from across the region by their compound annual growth rate (CAGR) in revenue between 2018 and 2021.

the cio world

The CIO World

Singapore’s Most Influential Business Leaders To Watch In 2023

Approved Vendor Listed on

gebiz vendors@gov singapore government registered supplier
sesami

Reviewed On

Cloudtango
Posted on Google google
20. October, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Siher and Kai Jie always quick to respond, great at troubleshooting, and making sure our IT issues are sorted out smoothly. Thanks for always saving the day, Siher & Kai Jie! Keep up the awesome work! 👏
Posted on Google google
16. October, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Si Her’s speed is unmatched. He handled my technical ticket within minutes of me submitting it. Truly impressive work!
Posted on Google google
7. October, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Had a great experience working with Fleming from Win-Pro Consultancy. He is knowledgeable, responsive, and always willing to help with our IT issues. Fleming explains technical matters clearly and makes sure the problem is properly resolved instead of just providing a temporary fix. He has been reliable in supporting our Microsoft 365, network, system, and general IT requirements. Professional, patient, and dependable. Highly recommend Fleming and the Win-Pro team for IT support and services!
Posted on Google google
23. July, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Excellent support from Si Her. Responded quickly and resolved the server issue efficiently. Greatly appreciated!
Posted on Google google
9. July, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
We would like to thank the team at Win-Pro for their excellent support throughout our migration to Microsoft 365. Joshua and Joseph were incredibly patient, knowledgeable, and supportive in answering all of our questions, especially as we were transitioning from a traditional storage environment. A special mention goes to Joshua, who was with us every step of the way. His professionalism, responsiveness, and dedication made the entire migration process smooth and much less daunting. Thank you to the Win-Pro team for a job well done. We truly appreciate your support and would highly recommend your services.
Posted on Google google
B C
18. June, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Good price, good laptop! Although its a model that is phasing out but honestly for casual use i don't need a top of the line laptop. If looking at cost in relation to the specs, plus all the bundled freebies, this was a super value purchase. Glad to have found this deal from Win-Pro and i highly recommend to anyone looking for a great value-for-money purchase. No issues with the laptop so far now after a few months of usage, smooth like butter, and during the collection process the Win-Pro team was very helpful too. Thank you and look forward to more purchases in future!
Posted on Google google
15. June, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
M&P Solutions recently engaged Win-Pro to migrate our email services from GoDaddy and implement our Microsoft 365 tenant environment. The entire experience was smooth and professionally managed from start to finish. A special thanks to Si Her for his prompt, knowledgeable, and patient support throughout the project. He was always responsive to our queries, kept us updated on the progress, and ensured the migration was completed seamlessly with minimal disruption to our business operations. We are very pleased with the quality of service provided by Win-Pro and are glad to have partnered with them for our IT needs. Thank you, Si Her and the Win-Pro team, for your excellent support and dedication. Highly recommended for businesses looking for reliable IT and Microsoft 365 solutions.
Posted on Google google
20. May, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
We engaged Win-Pro SG for our company's IT needs and the experience was seamless. Their team is knowledgeable and what we appreciated was the prompt responses and practical solutions offered that fit our needs. What really stood out was how approachable they were - no jargon, just clear guidance. If you are looking for IT-related solutions from a reliable and reputable company, look no further, Win-Pro is definitely the one for you!
Posted on Google google
30. April, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Encountered issues with my file access, and asked Support to assist with it multiple times. I had quite a bit of issues with it, with the other support staff being unable to help me resolve my issue long term. When Si Her was assigned to my problem, and he did his best to solve my issues, going above and beyond to help me with it, even contacting Microsoft support to finally resolve the root issue. He was very friendly, and even did a check-up after the situation to ensure that I did not have any other issues. It was overall a pleasant experience working with him.
Posted on Google google
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Like to highlight Si Her for being consistently helpful and professional. Whenever we face IT issues, he responds quickly, understands the problem well, and ensures it gets resolved smoothly. Really appreciate his reliability and support! Thanks Si Her ~
Posted on Google google
15. April, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Great experience with Si Her — he was prompt, helpful, and easy to communicate with. He quickly resolved my email login issue and assisted my colleague with drive access. Friendly and approachable, made the whole process smooth and pleasant.
Posted on Google google
23. February, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Si Her was great in helping me resolve my IT Issues! It was immediate and efficient - just what i needed!
Posted on Google google
4. February, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Win-Pro consultants have been methodical and patience with my team's migration project. There were multiple issues during the course of the project but the consultants were prompt when called back in to resolve the issues.
Posted on Google google
4. February, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Thank you Si Her for your patience & skill in handling our IT needs. Your support is invaluable. You are a true professional!
Posted on Google google
2. February, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
I would like to compliment Joshua for his efficient IT support. I have encountered some technical issues after office hour and he managed to solve it very quickly, his prompt and responsible service is commendable. Thumbs up for the professional service.
Posted on Google google
6. January, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Recently engage Win-pro for the purchase of a couple of notebook for my wife's company. Great service and the boss is very knowledgable. Pick up a couple of tips from him.
Posted on Google google
6. January, 2026
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
They are very patient with their service when I decided to collect and buy my laptop from them, of course at a great rate compared to the commercial laptop that I'm looking outside. What happened was that I agreed to take this laptop from them at a particular date, but I was packed with my business and my associate can't go down and collect. Then I made changes for multiple times, I think about 3-4 times, but they are very patient and they are fine with changes. They just told me to come down to their shop to collect the laptop. Overall, the experience was great, very patient, and I love to do more business with them.
Posted on Google google
24. December, 2025
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
I would like to commend Joshua, IT Engineer from Win-Pro, for the excellent support he provided, particularly in aiding Longchamp. Joshua was professional, knowledgeable, and highly efficient throughout the support process. He provided significant assistance to Longchamp, responding promptly to requests and addressing issues quickly and effectively. His fast response time and clear communication helped ensure that matters were resolved smoothly with minimal disruption. His strong support Longchamp reflect positively on Win-Pro’s service standards. Thank you for the great support!
Posted on Google google
J
13. December, 2025
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Great IT support! Appreciate Ricky for his quick turnaround and professionalism. The team is knowledgeable and very reliable!
Posted on Google google
11. December, 2025
google star 1google star 2google star 3google star 4google star 5Trustindex verifies that the original source of the review is Google.
Great service from Winpro. Efficient, professional and highly responsive. Joshua has been especially reliable, he responds quickly and clearly and resolves issues promptly. Highly recommend!
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Listed On

listed on
listed on
listed on
listed on
listed on
listed on

About Us

Locate Us

38 Jalan Pemimpin
#07-04  M38
Singapore 577178

Operating Hours

Mon-Fri  0900 to 1800

Sat,Sun and Public Holiday Closed