Basic Skills Required for IT Support

basic skill tech support

Beside acquiring your IT Technical knowledge, it is also important that you must also pick up the other soft skills like communication, intra-personal and inter-personal skills.

  • Communication Skills

    • Language Competence
    • Body Language
    • Active Listening
  • Technical Competency Skills

    • Operating System like Microsoft Windows, Apple MacOS, Linus
    • Application like Microsoft Office, Adobe Acrobat
  • Intra Personal Skills

    • Display Independence
    • Ability to learn
  • Inter Personal Skills

    • Ability to work as a team
    • Display Respect to Senior people
    • Showing Gratitude to Helpful people
    • Delivering Commitment and Excellence to Customer Service
Basic Skills of IT Support

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