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THE TRUTH OF THE IT SUPPORT ENGINEER
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Microsoft 365 Business Standard & Microsoft Office 365 Enterprise E3
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OneDrive for Business P1/P2
Sharepoint Online P1/P2
Skype For Business P1/P2
Yammer Basic/Enterprise
Addons
Office 365 Advanced Threat Protection (ATP)
Datto SaaS Protection – Backup for Office 365
Microsoft Azure
Azure Cloud Server Virtualization
Azure SQL Data Warehouse
Azure Active Directory
Azure Website Hosting with Plesk
Azure Cloud Backup
Azure Site Recovery
Acronis Backup Cloud
Dropbox Business
IT SECURITY
Kaspersky Lab
Kaspersky Internet Security (KIS)
KIS for Mac
KIS for Android
Kaspersky Small Office Security (KSOS)
Kaspersky Endpoint Security for Business (KESB)
Kaspersky Endpoint Security Cloud (KESC)
Fortinet Fortigate Firewall
Fortinet Certification
Fortinet FortiToken Mobile (FTM)
Palo Alto Networks
PA-220R
Green Radar Email Security
Datto SaaS Defense
Barracuda Email Security Gateway
Samsung Knox
Microsoft Enterprise Mobility Security
IT PROTECTION
ActivTrak
APC Smart UPS – Power Solution
APC UPS Replacement Battery Cartridge RBC
Privacy Screen Filter
ENDPOINT
Beelink Mini PC
Microsoft Surface Series
Microsoft Surface Go (New)
Microsoft Surface Laptop
Microsoft Surface Studio (New)
Microsoft Surface Pro
Lenovo Workstation, Servers and Notebooks
Lenovo ThinkSystem Server
Lenovo ThinkPad Notebook
Lenovo Docking Station
Lenovo ThinkCentre Desktop
Lenovo ThinkStation Workstation
Lenovo Promotions
ThinkPad X270
ThinkPad T470 Promotion
Lenovo Rack Mount Server
StarTech Docking Stations
STORAGE
Datto
Qnap NAS
Network Attached Storage (NAS)
Synology NAS
StorageCraft ShadowProtect
Server Rack Cabinet
SOFTWARE
WinZip
Autodesk
Adobe
Adobe Acrobat DC
Adobe Creative Cloud
Tracker Software PDF-XChange Editor
SQL Backup FTP – Database Backup Tool
Microsoft
Microsoft Windows 11
Microsoft Windows Server
Microsoft Windows Server 2016
Microsoft Office 2016 Volume Licensing OLP
Microsoft SQL Server
Pricing and licensing for Windows Server 2016
Microsoft Office 2021
Microsoft SQL Server 2022
Microsoft Project 2021
Microsoft Visio 2021
CONNECTIVITY
HPE Switch
RDS-Knight – Secure Remote Desktop
Serverlink – Alternative to Remote Desktop and Remote Apps
Ubiquiti Wireless
Cisco Meraki Cloud Managed Wifi
Teamviewer Remote Control
Datto RMM – Remote Monitoring and Management
COMMUNICATION
Logitech WebCam
Logitech ConferenceCam
Logitech BCC950 ConferenceCam
Logitech Connect ConferenceCam
Logitech MeetUp ConferenceCam
Logitech Group ConferenceCam
Logitech Rally ConferenceCam
Logitech TAP
Logitech Expansion Mics
Compare Logitech ConferenceCam
Logitech Spotlight Presentation Remote
Polycom Conferencing
Polycom Studio USB Video Bar
Jabra Conferencing
Jabra Speak Series
Jabra PanaCast
Jabra Engage
Logitech Spotlight Presentation Remote
3CX – Digital IP PBX
Yealink – Digital IP Phones
Epson Projectors
Patton (Micro-Analog Telephone Adapter)
MyRepublic Business SIP Trunk
SERVICES
Remote Support Services
IT Maintenance Services
Turbo-Charging Outsourced IT Support Services
11 Reasons Why SME Should Consider to Outsource IT Support Service
Risks in Outsourcing IT Support Services
Problems in Outsourcing IT Support Service
Define Service Level Agreement (SLA). What should be in SLA?
How to Outsource IT Effectively?
Common Mistakes in Outsourcing IT
Early Indicators or Signs of Bad IT Outsourcing
Consideration in selecting Outsourced IT Company
Role of IT Support
Basic Skills required for IT Support
WordPress Hosting Services
WordPress Hosting on Virtual Private Server (VPS)
WordPress Security
WordPress Website Support Services
Web Development
Search Engine Optimization
Office Relocation Service
Protect Against Ransomware
8 things you need to know about Business Process Outsourcing (BPO)
Business Continuity Planning (BCP)
Data Leak Protection (DLP)
System Integration Services
UPS Batteries Replacement Service
RESOURCES
HelpDesk Centre
Plesk Vs Cpanel
FAQ
NEWS
PRESS RELEASES
The Straits Times – 25 May 2022 – SMEs recognised for resilience and growth amid pandemic
The Sunday Times – 5 June 2022 – Spirit Of Enterprise Awards 2020-2021
PRODUCT UPDATES
Microsoft 365 Roadmap Features
Kaspersky Products Updates
BLOG
PAST EVENTS
COMING EVENTS
CONTACT US
ONLINE SHOP
ABOUT US
COMPANY PROFILE
MISSION, VISION & CORE VAUES
TEAM
TECH PARTNERS
AWARDS
JOB OPENINGS
Head of Operations and Support
Systems Support Engineer
Operations Centre Support Engineer
Operations and Support Manager
Associate Infrastructure Support Engineer
TESTIMONIALS
CASE STUDIES
THE TRUTH OF THE IT SUPPORT ENGINEER
LINKS
PRODUCTS & SERVICES
CLOUD
Microsoft 365
Suite Features
Microsoft Secure Score
Plans
Microsoft 365 Business Plans
Microsoft 365 Enterprise Plans
Exchange Online Plans
Components
Microsoft 365 Business Standard & Microsoft Office 365 Enterprise E3
Exchange Online P1/P2
OneDrive for Business P1/P2
Sharepoint Online P1/P2
Skype For Business P1/P2
Yammer Basic/Enterprise
Addons
Office 365 Advanced Threat Protection (ATP)
Datto SaaS Protection – Backup for Office 365
Microsoft Azure
Azure Cloud Server Virtualization
Azure SQL Data Warehouse
Azure Active Directory
Azure Website Hosting with Plesk
Azure Cloud Backup
Azure Site Recovery
Acronis Backup Cloud
Dropbox Business
IT SECURITY
Kaspersky Lab
Kaspersky Internet Security (KIS)
KIS for Mac
KIS for Android
Kaspersky Small Office Security (KSOS)
Kaspersky Endpoint Security for Business (KESB)
Kaspersky Endpoint Security Cloud (KESC)
Fortinet Fortigate Firewall
Fortinet Certification
Fortinet FortiToken Mobile (FTM)
Palo Alto Networks
PA-220R
Green Radar Email Security
Datto SaaS Defense
Barracuda Email Security Gateway
Samsung Knox
Microsoft Enterprise Mobility Security
IT PROTECTION
ActivTrak
APC Smart UPS – Power Solution
APC UPS Replacement Battery Cartridge RBC
Privacy Screen Filter
ENDPOINT
Beelink Mini PC
Microsoft Surface Series
Microsoft Surface Go (New)
Microsoft Surface Laptop
Microsoft Surface Studio (New)
Microsoft Surface Pro
Lenovo Workstation, Servers and Notebooks
Lenovo ThinkSystem Server
Lenovo ThinkPad Notebook
Lenovo Docking Station
Lenovo ThinkCentre Desktop
Lenovo ThinkStation Workstation
Lenovo Promotions
ThinkPad X270
ThinkPad T470 Promotion
Lenovo Rack Mount Server
StarTech Docking Stations
STORAGE
Datto
Qnap NAS
Network Attached Storage (NAS)
Synology NAS
StorageCraft ShadowProtect
Server Rack Cabinet
SOFTWARE
WinZip
Autodesk
Adobe
Adobe Acrobat DC
Adobe Creative Cloud
Tracker Software PDF-XChange Editor
SQL Backup FTP – Database Backup Tool
Microsoft
Microsoft Windows 11
Microsoft Windows Server
Microsoft Windows Server 2016
Microsoft Office 2016 Volume Licensing OLP
Microsoft SQL Server
Pricing and licensing for Windows Server 2016
Microsoft Office 2021
Microsoft SQL Server 2022
Microsoft Project 2021
Microsoft Visio 2021
CONNECTIVITY
HPE Switch
RDS-Knight – Secure Remote Desktop
Serverlink – Alternative to Remote Desktop and Remote Apps
Ubiquiti Wireless
Cisco Meraki Cloud Managed Wifi
Teamviewer Remote Control
Datto RMM – Remote Monitoring and Management
COMMUNICATION
Logitech WebCam
Logitech ConferenceCam
Logitech BCC950 ConferenceCam
Logitech Connect ConferenceCam
Logitech MeetUp ConferenceCam
Logitech Group ConferenceCam
Logitech Rally ConferenceCam
Logitech TAP
Logitech Expansion Mics
Compare Logitech ConferenceCam
Logitech Spotlight Presentation Remote
Polycom Conferencing
Polycom Studio USB Video Bar
Jabra Conferencing
Jabra Speak Series
Jabra PanaCast
Jabra Engage
Logitech Spotlight Presentation Remote
3CX – Digital IP PBX
Yealink – Digital IP Phones
Epson Projectors
Patton (Micro-Analog Telephone Adapter)
MyRepublic Business SIP Trunk
SERVICES
Remote Support Services
IT Maintenance Services
Turbo-Charging Outsourced IT Support Services
11 Reasons Why SME Should Consider to Outsource IT Support Service
Risks in Outsourcing IT Support Services
Problems in Outsourcing IT Support Service
Define Service Level Agreement (SLA). What should be in SLA?
How to Outsource IT Effectively?
Common Mistakes in Outsourcing IT
Early Indicators or Signs of Bad IT Outsourcing
Consideration in selecting Outsourced IT Company
Role of IT Support
Basic Skills required for IT Support
WordPress Hosting Services
WordPress Hosting on Virtual Private Server (VPS)
WordPress Security
WordPress Website Support Services
Web Development
Search Engine Optimization
Office Relocation Service
Protect Against Ransomware
8 things you need to know about Business Process Outsourcing (BPO)
Business Continuity Planning (BCP)
Data Leak Protection (DLP)
System Integration Services
UPS Batteries Replacement Service
RESOURCES
HelpDesk Centre
Plesk Vs Cpanel
FAQ
NEWS
PRESS RELEASES
The Straits Times – 25 May 2022 – SMEs recognised for resilience and growth amid pandemic
The Sunday Times – 5 June 2022 – Spirit Of Enterprise Awards 2020-2021
PRODUCT UPDATES
Microsoft 365 Roadmap Features
Kaspersky Products Updates
BLOG
PAST EVENTS
COMING EVENTS
CONTACT US
ONLINE SHOP
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