Datto RMM – Remote Monitoring and Management
Remotely monitor and manage your entire customer base, reduce operational overhead, and empower your technical team.
Remotely monitor and manage your entire customer base, reduce operational overhead, and empower your technical team.
Datto Remote Monitoring and Management (RMM) is a fully-featured, secure, cloud-based platform which enables MSPs to remotely secure, monitor, manage, and support endpoints to reduce costs and increase service delivery efficiency.
By centralizing management of all your clients’ endpoints, including those hosted on cloud platforms, you’ll reduce your costs and increase service delivery efficiency. This is achieved through Datto RMM’s unique combination of powerful features, efficiency, scalability, usability, and affordability.
Datto RMM is created with a relentless focus on security. With no hardware to maintain and a 99.99% availability you focus more on your service, whether you support 100 devices or 10,000. We are committed to the platform’s security and enabling MSPs to better secure client endpoints.
Datto RMM has a crystal clear, long-term vision for the future. Monthly updates introduce new innovations and capabilities such as Ransomware Detection to help you enhance your IT service delivery.
From your onboarding experience with Datto RMM to maximizing product adoption and troubleshooting problems, we are deeply committed to supporting our partners. With Datto RMM dashboards you can quickly visualize pertinent information and gain efficiencies through automation with the power of intelligent alerts, auto-response, and auto-resolution.
As a Datto RMM partner, you have access to our RMM experts 24/7/365, so troubleshooting is only a phone call away. To boost product adoption and ROI, we offer Datto RMM best practice guides, an in-product digital adoption tool, and an accreditation program for Datto RMM administrators and users.
Datto’s seamless integration with Datto RMM and Autotask PSA provides relevant, real-time data and actions in front of your technicians to help triage tickets faster, improve front-line fix rates, and resolve issues more quickly. The depth of asset information coming from Datto RMM into Autotask PSA provides clear insights, and with dashboards addressing previously unforeseen circumstances, you can respond intelligently.
Deliver efficient, effective policy-based patch management to keep clients’ machines secure from the latest threats.
Deliver scalable automation into your service delivery, including third-party validated Ransomware Detection that monitors for and reduces the impact of crypto-ransomware.
RMM stands for Remote Monitoring and Management. These are software tools that are used by IT service providers or Managed Service Providers (MSPs) to remotely manage all their clients’ IT infrastructure under their control. These tools are one of the essential building blocks for delivering IT management services.
All successful IT managers have an RMM solution at the core of their service delivery. However Remote Monitoring and Management tools can vary in features. A good solution will monitor and alert on issues to provide technicians with the flexibility to solve issues and serve clients without any hassle and help proactively secure and patch client endpoints and detect crypto-ransomware, to keep running at optimal performance. Tools such as Datto RMM are easy to set-up and ensure that MSPs can keep organized and informed.
Not all RMM solutions are created equal. When compared at a high level, it is understandable that the most popular tools are very similar.
Consider the following criteria when evaluating RMM solutions:
Download our one-pager to discover the five factors you should consider when choosing the best RMM solution for your business.
Yes, Datto RMM is a scalable platform that was born in the cloud, requires no hardware to maintain, and a relentless focus on security to maximize uptime. You can spend more time growing your business and less time maintaining your internal systems.
You can find out more technical details about the Datto RMM platform from our Infrastructure and security page here.
Datto RMM has taken many steps to address Product, Platform infrastructure, Hosting and Agent security. You can read more about our infrastructure here, and find answers to common security questions and concerns here.
Datto Remote Monitoring and Management (RMM) is a fully-featured, secure, cloud-based platform which enables MSPs to remotely secure, monitor, manage, and support endpoints to reduce costs and increase service delivery efficiency.
Reliably and securely backup Microsoft 365 and Google Workspace to ensure critical programs used for business, email and docs are protected.
From servers to virtual machines, SIRIS is the secure data protection solution built for MSPs to protect their client data. Security comes first with two-factor authentication and the immutable Datto Cloud to deliver the all-in-one solution for backup and recovery in a ransomware world.