What are the consideration in selecting a suitable outsourced IT company?
A CIO’s present problem when choosing an IT Outsourced Company
Today’s CIOs are tasked with transforming firms into better enterprises. The new generation of decision makers operate in dynamic marketplaces, relying on an architecture that is built on a scalable platform and capable of rapid response, as well as tools that provide insight and decision assistance.
According to a survey conducted by a leading analysis group, 31% of IT services were outsourced in 2017, and this trend is expected to continue in the future. In practically every industry, outsourcing has changed the way people do business. The foundation of outsourcing business is to accelerate the pace of one’s business and boost its efficiency. It is a steady process that evolves with time and according to the latest industry requirements. In today’s dynamic economy, outsourcing is unquestionably a boon to the corporate community.
However, the process, or steps, in selecting “the right Outsourced IT Company” must be carried out after careful consideration of a number of factors, any of which, if overlooked, can cause an outsourced project to run way over budget and schedule, leaving the business or product far behind its competitors in terms of go-to-market. Over-promising, under-staffing, security breaches, culture shock, and other issues commonly associated with outsourcing can turn profit margins into cost overruns and software that falls far short of client expectations.
Enterprises must carefully select an Outsourced IT Company to get a competitive advantage. In this essay, I’ll go over some of the things you should think about when choosing an outsourcing partner for the aim of building a global delivery model that takes advantage of both onsite and offshore resources.
1. Determine whether outsourcing is required.
First and foremost, determine whether or not you need to outsource. Many businesses outsource in order to save money. Until a few years ago, the main rationale for outsourcing was to save money. It should, however, no longer be regarded as the sole driving force. You should focus your attention on
- Staffing models in use now and in the future
- How to make inefficient procedures more efficient
- What non-core chores as drivers you don’t need to undertake yourself, and what cash rewards you can get
- To deal with the inevitable ups and downs in the dynamic market, you should think long and hard about the advantages of having a distributed and flexible staffing plan.
2. The Board’s Support
It is unavoidable that certain members of your team will be opposed to outsourcing. Some of these worries may be entirely self-serving, but others may be genuine and valid concerns, and it is critical that everyone be heard and that the senior team speaks with one voice when explaining why outsourcing is necessary and what benefits it will bring. The board must recognise and comprehend the advantages of outsourcing, as well as champion the relationship between non-IT fields and outsourcing. As a result, to be successful, there must be buy-in at the highest levels of the organisation, particularly in HR, as the word redundancy may pile up and make it difficult for outsourcing firms.
3. Find an IT partner with the same level of rigour and dedication as the larger corporations.
If you’re a Fortune 500 company, the scale of your outsourcing vendor may not matter, but for smaller businesses, attracting the attention of one of these giant corporations can be difficult. Verify the background of the core team’s competence while choosing an IT partner.
4. Find an IT Outsourced Company with the same level of rigour and dedication as the larger corporations.
If you’re a Fortune 500 company, the scale of your outsourcing vendor may not matter, but for smaller businesses, attracting the attention of one of these giant corporations can be difficult. Verify the background of the core team’s competence while choosing an IT partner.
5. The IT Partner’s Cultural Fit
Before picking your partner, as responsible IT executives, you will have conducted due diligence, obtained references, and conducted site visits, among other things. However, you must also evaluate the cultural fit and the scale of the organisation with whom you are collaborating. You don’t want to be a minor player whose retention of business is irrelevant to the outsourcer. Similarly, you require a partner who can respond to your organization’s needs with minimal, if not no delay at all. Consider your partner as a long-term strategic fit rather than a quick tactical cure.
6. Look for experience with a variety of software technologies.
Expertise in several software technologies is frequently ignored, although it is critical to any outsourcing deal’s success. Choosing a vendor who only knows a few technologies, even if they’re best in class in the ones you think are right, exposes you to the “hammer and nail” problem: every problem appears to be a nail to someone who only has a hammer. Remember that you’re engaging the outsourcing vendor for knowledge you don’t have in-house, so don’t make this decision based on your own limits. To maximise your chances of success, look for a partner who has experience with a wide range of technologies.
7. A clear understanding of the requirements and what is being outsourced
Make sure your team’s left and right hands are aware of the proposal. Manager A shouldn’t think you’re outsourcing Networks, and manager B shouldn’t think you’re outsourcing Storage. In the same way, you must be extremely clear about what you expect from your partner and what they are responsible for.
8. Abdication During Handover Period
Your board, in the end, doesn’t care who offers the IT service as long as it’s done correctly, on time, and on budget, and the IT management team is held accountable for delivering that service, so don’t pick a supplier and assume everything is in place at the time of selection. To get the benefits, you must collaborate.
9. Make a long-term outsourcing agreement.
You may think of outsourcing as a one-time project, but the most effective use of outsourcing and the best return on investment come from long-term relationships.
10. Make sure that relationship management is continuous.
This is a continuation of the preceding two points. Regular engagements, such as steering groups, cultural events, and so on, should be established after the project is up and running. Ensure that all essential levels of communication are maintained. It must never devolve into a “them versus us” situation. The more outsourcers are treated as members of the team and feel like they are, the better the prospects of long-term success.
11. Treat your Outsourced IT Company with respect.
However, just as with your local workers, adopting the outsource crew as a member of your team yields far greater results. Hold regular meetings over the phone, via webcams, VC, and other means. Ascertain that people get to know one another as if they were sitting next to one another. When the opportunity to visit the outsourcer’s offices in their own nation comes. Although the benefits are not usually immediately measurable, they are substantial and enjoyed by both parties. By treating outsourcers like members of your team/company, you’ll obtain stronger buy-in, as well as the loyalty, devotion, and sense of pride that comes with belonging to a group.
Conclusion
You’re probably doing it correctly if the process of picking an IT outsourcing partner for application development and administration appears intimidating. Only by thoroughly considering all relevant factors—and looking beyond the obvious criteria—can you arrive at the optimal selection for your company and circumstances. I hope that this post has provided an organised approach to this complex subject, and that it has served as a useful starting point for selecting an IT partner for enterprise application development and management.
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Would you like to share https://www.winpro.com.sg/3cx-ip-pbx or https://winp.ro/3CX The answer is obvious The reason for using URL shortener is, you can cross promote your products in social media blog posts or services with any of the links you’re sharing. URL shortening tools like bit.ly and tinyurl.com help to create shorter and more pleasing links…
How to use StickyNotes Anywhere on Any Device?
Sticky Notes is the best way to write quick notes on your Windows desktop, but now you can also take your sticky notes with you, allowing you to capture, find, and use your notes across apps and your favorite devices. You can access your content in your sticky notes in these 4 places. Desktop Application…
Win-Pro Corporate Profile
https://www.yelp.com/biz/win-pro-consultancy-pte-ltd-singapore https://vimeo.com/winprosgp https://www.dailymotion.com/winprosgp https://github.com/win-pro-consultancy-pte-ltd https://www.goodfirms.co/company/win-pro-consultancy-pte-ltd https://www.iglobal.co/singapore/singapore/win-pro-consultancy-pte-ltd-1 https://www.yelu.sg/company/22706/win-pro-consultancy-pte-ltd https://www.tuugo.sg/Companies/win-pro-consultancy-pte-ltd/0250003089629 https://www.linkcentre.com/review/www.winpro.com.sg/ https://www.yelp.com/biz/win-pro-consultancy-pte-ltd-singapore https://www.trustpilot.com/review/winpro.com.sg https://www.authorstream.com/winprosg https://www.owler.com/company/firewall-singapore https://www.crunchbase.com/organization/win-pro-consultancy http://www.lacartes.com/business/Win-Pro-Consultancy-Pte-Ltd/1840080 https://rocketreach.co/win-pro-consultancy-pte-ltd-profile_b443f88bfde03b30 https://recordowl.com/company/win-pro-consultancy-pte-ltd
TrustPilot
Have you bought anything recently? Have you bought something without reading at least one review first? Probably not. Today, ratings and reviews influence just about all purchase decisions. Businesses have perfectly understood this, which is why many go out of their way to display good reviews to potential clients. Not all businesses chooses to share…
Giphy
GIPHY is your preferred place for the favorite GIFs & Animated Stickers on the internet. Discover everything from all types of GIFs. In 2013, Giphy was founded and it was just a simple search engine for gifs. The website’s first major product integration was with Facebook. Quickly, soo after Twitter was added as the second…
Adjusting to the New Normal with Win-Pro Consultancy
Let’s be honest. The COVID-19 pandemic has truly changed the course of how we live. It has introduced us to the not-so-temporary “new normal”, and we are forced to adapt to the current global conditions. This “new normal” applies to all aspects of our lives; affecting various sectors, demographics, and locations across the globe. Perhaps…
EduBlogs
EduBlogs Easy Blogging For Education. By educators, for educators. We are the oldest and most trusted web publishing platform for teachers and students. Since 2005, we have led the way in bringing WordPress to 1000’s of schools, universities, and organizations. Based in Australia, but with 150+ employees located all over the globe, the CampusPress team…
Substack
Substack is an online platform that provides publishing, payment, analytics, and design infrastructure to support subscription newsletters. It offers journalists a platform to say whatever they want, unencumbered by editors. The independent writers that join the platform own their own content, as well as their subscription lists. They also have no obligation to stay on the platform. Ultimately, Substack changes…
FlipHTML5
FlipHTML5 FlipHTML5 is an online publishing platform that helps users create and publish digital magazines, brochures, catalogs, photo albums, annual reports, newspapers, and so on. FlipHTML5 features a user-friendly interface, making it easy for users to get an online publication by uploading a PDF. Win-Pro Consultancy Company Profile @ FlipHTML5
NUS Blog – IT Career
NUS Blog – IT Career Either you are a recent graduate or working tech person, getting a certification is a way to improve your skill set, impress prospective employers and make yourself more valuable IT certifications can open more doors for you, especially when you’re seeking for your next career move. Recruiters and hiring…
Gravatar
Gravatar Your Gravatar is an image and public profile that follows you from site to site appearing beside your name when you do things like comment or post on a blog. Avatars help identify your posts on blogs and web forums, so why not on any site? Gravatar (a portmanteau of globally recognized avatar) is…
Paperblog
PaperBlog Paperblog helps you find quality articles from the blogosphere, providing a participatory media site where talented experts and enthusiasts can share their knowledge and experience. The best and most relevant articles are not easy to find amongst all the blogs online. Paperblog identified the need to find the best blogs around, offering quality…
Mix
Mix is a blog feed platform that are DJ mixed from different sources to produce a curated collection of articles and blogs Mix was created by Garrett Camp as the next great way to unlock the best of the web. In an increasingly crowded internet, Mix reduces the noise and finds hidden gems by…
GitHub
GitHub, Inc. is a provider of Internet hosting for software development and version control using Git. It offers the distributed version control and source code management (SCM) functionality of Git, plus its own features. It provides access control and several collaboration features such as bug tracking, feature requests, task management, continuous integration and wikis for every project GitHub offers its basic services free of charge. Its more advanced professional and enterprise services are commercial In 2012. it…
Triberr
Triberr is a marketing suite for influencers and bloggers who want to amplify the reach of their content with intuitive sharing features and built-in analytics. Triberr is a community of bloggers working together to promote each others content. You join up with Triberr and join tribes. A tribe is a group of people that share content around a…
KickStarter
Kickstarter is one of many crowdfunding online platforms that help to raise money from the public, overcoming the traditional avenues of investment. The project creators will choose a suitable deadline and a minimum funding target. If the minimum target is not met by the deadline, no money will be collected (a kind of assurance…
SlideServe – Cyber Security Awareness Training
SlideServe SlideServe allows users to upload and share presentation, documents and infographics, video online. During Cyber Security Awareness Training (CSAT), people are educated on the importance of the organization’s IT security procedures, policies and best practices. These training modules not only help to ensure staff to learn these principles but that they also understand and…
Visual.ly
Visual.ly – Visual Content for Modern Marketers A new way to think about content creation. Specialized creative talent, online and on-demand. Win-Pro Consultancy Company Profile @ Visual.ly
MasterCard Priceless
MasterCard Priceless Discovering a world of experiences that makes every moment special. Priceless. Curated Offers & Benefits by Mastercard® The little things in life can transform the mundane into the magical. Presenting some of our most exciting offers that add a special touch to your day. Enjoy a 5% discount for Tracker Software Tracker Software…
Clutch Leader Awards – Win-Pro Consultancy Pte Ltd
Win-Pro Consultancy Pte Ltd Excited to Announce We’re One of Clutch’s Top IT Consultants in Singapore Our team here at Win-Pro Consultancy Pte Ltd loves when Clutch Analyst Jeff Dixon calls our offices here in Singapore. He either lets us know that we have another perfect review coming in on Clutch, or to let us…
Build Online Digital Travel/Health Declaration Tracking – Using Microsoft Office 365 Forms thru QR Code
Video Conferencing Solutions in Singapore
Video conferencing solutions in Singapore Early this year in 2020, there is a spread of a highly infectious novel coronavirus (Covid-19) going about. Due to its highly contagious nature, many of life's day to day activities have been altered greatly. In Singapore, in April 2020, government has introduced a lockdown called circuit breaker (CB). It...
End of support for Windows Server 2008
On 1/14/2020, Microsoft will be ending the support lifecycle for Windows Server 2008 and Windows Server 2008 R2. Don’t let your infrastructure and applications go unprotected. We’re here to help you migrate to current versions for greater security, performance, and innovation. This means that as of the dates in the table below there will be no additional:…
Cyber Security Awareness Training
Target Audience : Office Users Estimated Duration : 30-45 mins Cyber Security Awareness Training by Win-Pro from Win-Pro Consultancy Pte Ltd
Video Conferencing – 4 Reasons Why Business Needs it
4 Reasons your Business Needs Video Conferencing The human connection matters. People still need to meet, break bread, and immerse themselves in the culture. But when you can't, instant video meetings are the next best thing. Connect your workforce with Logitech Video Collaboration Solutions. The four reasons your business needs video conferencing: Evolving workplace Empower...
Why we need DNSSEC?
How does DNS works? DNS Client send DNS Request of the requester host server to Recursive DNS Server Recursive DNS server send DNS Request to Root DNS Server Root DNS Server resolve and provide IP Address of the Authoritative DNS Server Recursive DNS server send DNS Request to Authoritative DNS Server Authoritative DNS...
Secure HTTPS Improve Search Ranking SEO
Upgrade to HTTPS or risk your website search engine results position (SERP) What is SSL? SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. Why need SSL for HTTP? Secure HTTP Get HTTPs which elicits a stronger Google ranking Create safer experiences for your...
10 Simple Tips to Protect Your Data From Ransomware
Ransomware is the digital version of extortion. It’s as simple as that. It uses age-old tactics to carry out a modern day crime, but the elements behind it are as old as the human criminal activity itself. Here are 10 tips on how to protect your data from ransomware attacks: 1) BACK UP…
10 Reasons to Choose Kaspersky Endpoint Security for Your Business
Managing your endpoint and infrastructure security is becoming an ever more complex and more frustrating job. Faced with wide-ranging challenges including implementing disparate, disjointed solutions against a backdrop of escalating security threats, you need a new, uncomplicated way to secure and manage your world. 1. One Platform Kaspersky’s technology platform is developed in-house…
No More Ransomware
Need Help unlocking your digital life without paying your attackers*? Ransomware is malware that locks your computer and mobile devices or encrypts your electronic files. When this happens, you can’t get to the data unless you pay a ransom. However, this is not guaranteed and you should never pay! https://www.nomoreransom.org/ ChimeraDecryptor tool is designed to...
WhatsApp Web
WhatsApp now offers messaging on the web Maybe we should call it WhatsWeb? WhatsApp finally introduced the option to use its messaging service on your web browser, though it is somewhat limited. It only works with Google Chrome and it doesn’t work yet with iOS devices due to “Apple platform limitations.” To take advantage of the option,…
Lenovo Lawsuit over Dangerous Superfish Adware
Lenovo admitted to pre-loading the Superfish ad-ware on some consumer PCs, and unhappy customers are now dragging the company to court on the matter. A proposed class-action suit was filed late last week against Lenovo and Superfish, which charges both companies with “fraudulent” business practices and of making Lenovo PCs vulnerable to malware and malicious…
IRAS Scam Email
Scam impersonating IRAS. Please do not open this email. This is a spam email with a virus payload as an attachment. The email carries a message that a report on the recipient’s tax refund is attached and that they should go through the PDF attachment to view the tax refund report. Members of the public...
