11 Reasons Why SME Should Consider to Outsource IT Support Services

11 Reasons Why SME Should Consider to Outsource IT Support Services

By outsourcing your IT support services, you can lower your business operating costs. However, it come with a higher risk, if it is not managed properly.

Running a SME is tough work, an entrepreneur is required to wear multiple hats and do multiple tasks. However, research has shown that multi-tasking may lead to lower productivity. This is obvious as it takes time and effort to switch and adapt to new roles and tasks. Besides, learning non-core competency knowledge is beneficial to personal development, but it  does not lead to business growth. To a SME entrepreneur, business growth is the main reason why they chose to do business.  That is why SME should consider to outsource their IT Support Services and focus on the business core competencies. In doing so, they will achieve success faster.

Success is Limited by the Inability to Focus, Imagine and Take Action


Below are some reasons why

  1. Free up Manpower Resources

  2. Reduce Indirect Operating Costs

  3. Improve Operational Efficiency

  4. Gain Easy Access to Exceptionally High Expertise and Market Proven Technologies

  5. Mitigate Business Risk

  6. Business Scalability (more revenue growth)

  7. Business Expandability (more countries)

  8. Achieve Higher Consistency In Service Delivery

  9. Have a Peace of Mind

  10. Improve Business Continuity

  11. Manage Business Disaster Better

entrepreneur wearing 5 hats

Entrepreneurs are known to wear these 5 hats.

  1. Visionary Hat – Having a clear Vision and Mission plans to execute. Turning Passion into Credibility and Motivation for success.

  2. Finance Hat – Understanding Business Plan, Margins, Manage short and long term cash flow. Working with credit terms. Raising funds for expansion.

  3. Operational Hat – Run day-to-day work. Building Relationships. Building Systems and Processes

  4. Sales & Marketing Hat – Understanding client’s present and future needs and wants

  5. Personal Hat – Cultivating Joy in your Personal Life can relieve stress, restore energies and rejuvenate mind and body.

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